Gambling commission lottery returns

Consultation on the information requirements in the licence conditions and codes of practice (LCCP), regulatory returns, official statistics and Our data requirements change over time, reflecting developments in the gambling industry, government policy and our regulatory approach. Separately, we require gambling businesses to tell us how many premises they operate as part of their regulatory returns. We use this dataset to measure the number of gambling premises in Great Britain, by type (eg betting shop, bingo hall, casino or arcade). We publish these figures twice a year in our industry statistics publications. The Gambling Commission (the Commission) uses a range of sources to identify consumer problems The Commission gathers, analyses and monitors trends from different intelligence sources Operators’ regulatory returns and Gambling Commission engagement with industry Members of the public and whistle-blowers, including via contact centre.

Regulatory returns

Known breaches of self-exclusion Record the number of times you know a player has breached their self-exclusion agreement. Correct and full submission of regulatory returns is a condition of your licence, so please make sure you get your returns to us properly. If you also hold a gambling software licence you will need to complete the gambling software return as well. For the period relating to the regulatory return, you should record the number of people who, having gambled, were unable to prove they were 18 or 16 for lotteries when challenged. For smaller entities, owners or managers will be more aware of all aspects of the business and will be able to use this knowledge to give the necessary assurances. If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

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Regulatory returns guidance for society lotteries

Submit your returns via eServices-Operator. If you have any questions email: licensing gamblingcommission. Correct and full submission of regulatory returns is a condition of your licence, so please make sure you get your returns to us properly. Most operators submit their returns on time and accurately.

Chasing returns which are late or have errors, costs time and money and makes us less efficient. If you have breached your licence conditions see Licence conditions and codes of practice , section These can include revocation of your licence or criminal prosecution. You need to submit a return for each type of activity for which you hold a licence.

For example, if you hold a remote casino licence, you will need to complete the relevant sections of the remote casino, betting and bingo RCBB return. If you also hold a gambling software licence you will need to complete the gambling software return as well.

The frequency with which regulatory returns need to be made, depends on the type of gambling business you have see table below. Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours. Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

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If you misrepresent or fail to reveal information that you are asked to provide, unless you have a reasonable excuse, you will have committed an offence under section of the Gambling Act Anyone who provides information of a false or misleading nature risks prosecution. After receipt of your completed regulatory return, we may still need to contact you for any further information we consider necessary in order to process your regulatory return.

All information provided will be processed in accordance with the Data Protection Act This means all staff employed by the licensed entity, and therefore employed in the gambling industry. Where this is the case we understand that the staff numbers relating to the licensed aspect of the business may need to be estimated for some staff in centralised or support functions.

Employee numbers should be reported at a date as near to the end of the period as possible, for each category listed, on both annual and quarterly regulatory returns. It may be most convenient to calculate this at the date of the last pay run in the reporting period. Record the total number of employees. This is the number of individuals employed at a given time, irrespective of the hours they work. Count each person as one regardless of whether they work full time or part time.

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An employee is anyone that your organisation directly pays from its payroll s , in return for carrying out a full time or part time job or being on a training scheme. This includes workers who are employed in relation to the licensed activity who are:. If employees work across a group, you should record them on the regulatory return for the licensed activity that uses most of their time.

Record the number of complaints that you have logged within the period covered by the regulatory return. This means that those complaints that are resolved very readily need not be recorded for the Commission. The number of complaints logged within the reporting period needs to be recorded irrespective of the outcome.


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